Responsibilities

• Lead large IT projects, including the design and deployment of new IT systems and services.
• Manage IT Infrastructures (Servers, Firewall, LAN Network, Internet, Intranet, VOIP, Surveillance etc.)
• Monitor performance of information technology systems to determine gaps and improvement of the IT infrastructure
• Define IT infrastructure strategy, architecture, and processes.
• Design, develop, implement and coordinate systems, policies and procedures
• Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Advance Troubleshooting of hardware and software issues related to internal IT as may be found difficult by the IT Support Officer.
• Ensure security of data, network access and backup systems
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness
• Audit systems and assess their outcomes
• Maintain inventory and manages the procurement process in the acquisition of IT accessories, systems and assets
• Provide user-level technical support for end-users, computers, printers, etc.

Qualifications

• BSc/HND in IT Related Course (E.g Computer Science, Software Engineering, Computer Engineering etc.)
• Professional Certification is an added advantage

Experience:

• Experience: 3-5years in Manufacturing Sector (FMCG) is a Must.

Job Requirements, Skills & Attitude:

• Proven ability and experienced in troubleshooting hardware and software issues.
• Technical, logical thought process.
• Organisational Skill (Time Management & Prioritization)
• Good Communication Skills
• Smart, with good charisma.
• Ability to meet, and strictly follow deadline.
• Must exhibit a high degree of professionalism, end-user satisfaction and work well with others.
• Be Pragmatic, Proactive and strategic in thinking.
• Be able to demonstrate high level of Customer Service.
• Highly discrete and be able to maintain confidentiality.
• Be able to demonstrate Team Playing and Leadership skills.
• Must be a problem solver and be good at planning and resource allocation.

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