What You’ll Do

• Maintain accurate records of Snapnet’s OEM partnerships, including requirements, certifications, and benefits
• Track partner program deadlines such as renewals, reporting, audits, and training obligations
• Coordinate certification programs for Snapnet employees in line with OEM requirements
• Serve as the primary point of contact for operational matters with OEM partner representatives
• Keep leadership informed through regular updates, reports, and dashboards on partner status
• Ensure timely submission of partner incentives, rebates, and funding applications
• Work closely with Sales, Technical, and Operations teams to maximize partner-driven benefits
• Organize quarterly partnership review meetings with internal and external stakeholders

Requirements
What We’re Looking For:

• Bachelor’s Degree in Business, Administration, IT, or a related field
• 2+ years of experience in partner management, program coordination, or business operations (ICT or technology sector preferred)
• Excellent organizational and project management skills
• Familiarity with OEM partner programs (e.g., Microsoft, AWS, Oracle, Huawei) is an advantage
• Strong communication skills and ability to work across teams
• Proficiency in Microsoft Office tools (Excel, Outlook, Teams); CRM experience is a plus
• Attention to detail, ability to manage multiple deadlines, and a proactive mindset.

go to method of application »

Position Overview

• As a Product Manager, you will be responsible for guiding the development and performance of one or more products within the company’s portfolio.
• Your role involves defining the product vision, strategy, and roadmap, as well as collaborating with cross-functional teams to bring products to market successfully and ensure their ongoing success.

Key Responsibilities
Product Strategy:

• Develop and communicate a clear product vision and strategy in alignment with the company’s goals and market needs.
• Conduct market research, competitor analysis, and customer feedback to identify opportunities and threats.

Product Roadmap:

• Create and maintain a detailed product roadmap that outlines the product’s features, enhancements, and timelines.
• Prioritize features and initiatives based on customer needs, business objectives, and available resources.

Requirements Gathering:

• Collaborate with stakeholders, including customers, sales, marketing, and engineering teams, to gather and document detailed product requirements.

Product Development:

• Work closely with engineering and design teams to ensure the successful execution of the product roadmap.
• Provide clear and concise product requirements and user stories to guide development efforts.

Product Launch:

• Plan and execute product launches, including defining go-to-market strategies, marketing campaigns, and sales enablement activities.
• Coordinate with various teams to ensure a smooth product release.

Performance Tracking:

• Define key performance indicators (KPIs) and metrics to measure the product’s success.
• Continuously monitor and analyze product performance, user feedback, and market trends.

Iterative Improvement:

• Use data-driven insights to identify areas for improvement and optimization.
• Iterate on the product to enhance user experience, functionality, and competitiveness.

Cross-Functional Collaboration:

• Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure alignment and smooth execution of product plans.

Customer Focus:

• Act as the voice of the customer and advocate for their needs and preferences throughout the product development process.

Budget Management:

• Manage the product’s budget and resource allocation effectively.

Risk Management:

• Identify and mitigate risks that could impact the product’s success or delivery.

Compliance and Regulations:

• Ensure that the product complies with relevant industry regulations and standards.

Required Qualifications, Experience & Skills
Educational Background:

• Bachelor’s degree in computer science, Information Technology, Engineering, Business Administration, or a related field.

Professional Experience:

• Proven experience as a Product Manager or similar role within the ICT sector.
• Experience with product lifecycle management from conception to launch.

Technical Skills:

• Proficiency in software development and web technologies.
• Understanding of cloud computing, networking, and telecommunications.
• Familiarity with Agile methodologies and tools (e.g., JIRA, Trello).

Market and Industry Knowledge:

• In-depth knowledge of the ICT industry, market trends, and competitive landscape.
• Understanding of customer needs and the ability to translate them into product requirements.

Analytical Skills:

• Strong problem-solving skills and the ability to make data-driven decisions.
• Proficiency in data analysis tools and techniques.

Project Management Skills:

• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with project management tools and methodologies.

Interpersonal and Communication Skills:

• Excellent verbal and written communication skills.
• Strong interpersonal skills to work effectively with cross-functional teams, including engineering, marketing, sales, and support.

Leadership and Vision:

• Ability to inspire and lead teams towards a common goal.
• Strong vision for product development and the ability to articulate it clearly.

Customer Focus:

• Deep commitment to understanding and meeting customer needs.
• Experience in conducting market research and user testing.

Financial Acumen:

• Understanding of budgeting, forecasting, and financial metrics related to product performance.

Experience:

• Years of Experience: Minimum of 2years of experience in product management or a related field, with at least 3 years in the ICT industry.
• Product Development: Experience in developing and launching ICT products, including software, hardware, or integrated solutions.
• Cross-functional Team Leadership: Proven track record of leading and working with cross-functional teams, including engineering, marketing, sales, and customer support.
• Market Research and Analysis: Experience in conducting market research, competitor analysis, and gathering customer feedback.
• Strategic Planning: Experience in developing product strategies, roadmaps, and business plans.
• Customer Interaction: Direct experience working with customers to gather requirements, provide support, and incorporate feedback into product development.
• Agile and Lean Practices: Experience with Agile, Lean, or other iterative development methodologies.
• Metrics and KPIs: Proven ability to define, track, and report on key performance indicators (KPIs) and metrics to measure product success.
• Innovation and Creativity: Demonstrated ability to innovate and think creatively to solve complex problems and deliver unique product solutions.
• Global Market Experience: Experience working in global markets and understanding the unique challenges and opportunities they present.