Location: Lugbe, Abuja (FCT)

Key Responsibilities

• Staff Supervision: Delegate tasks, assign roles, monitor performance, train, and motivate staff.
• Customer Service: Ensure high-quality service, handle complaints, and resolve guest issues effectively.
• Operations Management: Oversee daily activities, ensure adherence to policies, manage reservations, and handle opening/closing procedures.
• Inventory & Quality Control: Monitor stock, place orders, ensure food quality, and maintain health/safety standards.
• Administrative Duties: Prepare shift reports, manage cash handling, and reconcile registers.

Essential Skills & Qualifications

• Leadership: Ability to motivate, delegate, and build a strong team.
• Communication: Strong verbal and written skills for staff and customers.
• Problem-Solving: Quick and effective resolution of challenges.
• Experience: Prior supervisory experience in food service is usually required.
• Knowledge: Understanding of food safety, company policies, and basic computer skills.
• Physical Ability: Capable of standing for long periods and lifting items.
• Must reside in Lugbe

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