Job Brief

• We are looking for a Porter to serve as the first point of contact to assist our guests.
• Porter responsibilities include carrying guests’ luggage, fixing minor issues (like changing light bulbs) and cleaning building areas, including entrances.
• be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.
• Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.

Responsibilities

• Carry and label guests’ luggage with tags
• Ensure building entrance is free of clutter at all times
• Direct guests to the reception area or the appropriate office/room
• Arrange taxi services upon request
• Run errands for guests and employees
• Fix minor technical issues, like changing bulbs
• Report damages, call technicians and monitor repairs
• Comply with health and safety regulations
• Follow evacuation rules in case of emergencies.

Requirements & Skills

• High School Diploma is a plus
• 3-5 years previous work experience as a Porter
• Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
• Familiarity with security regulations
• Solid verbal communication skills to interact with cleaning staff, technicians and customers
• Basic mechanical skills.

Experience:

• Candidates for the advertised positions will require cognate experience of three (3) years and above with extensive experience working in quality hotels.
• Applicants must have excellent communication skills and of good personality.

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