Responsibilities

• Efficiently address customer needs on the shop floor, following the Mopheth experience standards.
• Provide patient counseling and attend to customer requests, adhering to organizational rules and policies.
• Possess thorough knowledge of stocked products, identifying fast-moving items and slow sellers.
• Report unstocked products requested by customers promptly to the branch head or assistant branch head.
• Oversee store inventory, cross-check non-drug items, and report discrepancies. Moreover, you will be available for stock-taking, even outside your regular work schedule.
• Professionally attend to patients, understand their conditions, and recommend medications.
• Monitor expiration dates of inventory and close-dated products, reporting promptly to the branch head or assistant branch head.
• Ensure proper cleaning and arrangement of shelves and products in accordance with shelf appeal rules.
• Manage and supervise Pharmacist Interns, Pharmacologists, Pharmacy trainees, and Shop attendants, ensuring excellence in task execution.
• Prescribe and dispense medications accurately, providing patient counseling following the Mopheth experience standards.
• Monitor blood pressure, cholesterol levels, and other health checks as needed.
• Submit efficient reports on out-of-stock products for all departments within the store.
• Oversee the efficient day-to-day running of the store in the absence of the branch head.
• Promptly report repairs or damages to the administrative manageror Branch Head.
• Manage store inventory by cross-checking items with merchandisers and confirming with a signature on receiving vouchers.
• Achieve a minimum of 15 supplement sales per day and submit daily reports.
• Organize quarterly health programs, uphold shelves’ appeal to Mopheth experience standards, and report inaccuracies in received items to the purchase department.
• Ensure proper store arrangement according to shelf appeal rules.
• Complete sales transactions, balance POS, direct deposits, and cash amounts at the end of each shift.
• Minimize situations leading to refunds/exchanges by following the sales process. In rare cases of refunds/exchanges, report and handle them promptly under the branch head’s guidance.
• Responsible for weekly requisition of store needs and adhere to organizational rules and policies.
• Complete assigned tasks and attend clinical meetings punctually.
• Adhere to legal rules, regulations, and procedures governing pharmaceutical practice.

Requirements

• Minimum of a B.Pharm
• Pharmacy Oath Certificate
• Minimum of 1-2 years experience in similar role / Industry.
• On-the-job training and be up to date with the latest trends and best practices.
• Excellent communication skills.
• Valid license to practice as a pharmacist.
• Detailed understanding and knowledge of dosage requirements and administration, chemical compounds, and pharmaceutical brands.
• Ability to work at a Moderate Speed
• Interpersonal skills include building relationships and conflict resolution.
• Great organizational skills.

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Responsibilities

• Adhere to organizational rules and policies.
• Safely and efficiently deliver pharmaceutical products and other products to customers, ensuring timely arrival and adherence to delivery schedules.
• Verify the accuracy of each order before leaving the store, ensuring that all items are correctly loaded for delivery.
• Maintain effective communication with customers regarding delivery status, any delays, or issues, ensuring a high level of customer satisfaction.
• Plan and optimize delivery routes for maximum efficiency, considering traffic conditions and delivery priorities.
• Maintain accurate records of deliveries, including customer signatures and any discrepancies, ensuring compliance with organizational policies and procedures.
• Ensure that the delivery bikeis kept clean, well-maintained, and compliant with safety regulations. Report any maintenance issues to the Operations Officer promptly.
• Address and resolve any delivery-related issues or customer complaints promptly and professionally, escalating to the Operations Officer when necessary.
• Collaborate with pharmacy staff and the customer service team to ensure smooth operations and efficient handling of deliveries.
• Coordinate with cross-functional teams, including finance, operations, and management, to provide financial insights that support strategic decision-making and drive business growth.

Requirements

• Candidates should possess relevant qualifications with experience.

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