Responsibilities

• Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it
• Training users on how the use of new hardware or software
• Testing and evaluating the organization’s computer network
• Troubleshooting network problems and individual user hardware or software problems
• Setting up or repairing computer hardware and other associated devices such as printers and scanners.

Requirements

• Candidates should possess relevant qualifications with 1 – 3 years experience.

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Responsibilities

• Identify prospective customers, lead generation and conversion
• Contact new and existing customers to discuss needs
• Emphasize the features of products to highlight how they solve customer problems
• Answer questions about the products
• Negotiate prices and terms and prepare sales agreements
• Collaborate with colleagues in many different sectors
• Maintain contact lists and follow up with customers to continue relationships.

Requirement

• Be knowledgeable about the product.