- Contents
- Open Jobs
- Customer Success Lead
- Business Development Executive
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Method of Application
Jobs at Hempawa Consult Limited
Customer Success Lead
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 – 3 years
- Location Abuja
- Job Field Customer Care 
- Salary Range ₦100,000 – ₦150,000/month
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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