Description

• As our IT Manager, you will play a crucial role in managing and optimizing our IT systems to support seamless operations across the Hotel and restaurant.
• You will be responsible for maintaining high-functioning technology infrastructure, ensuring data security, and providing technical support to our team.
• This role requires a professional who thrives in a vibrant hospitality setting and is willing to work night shifts, weekends, and holidays to align with our operational hours.

Key Responsibilities

• Manage and oversee all IT systems, including POS, inventory management, customer relationship management, and scheduling software.
• Ensure smooth connectivity and functionality of networks, Wi-Fi, and AV equipment.
• Troubleshoot technical issues promptly to minimize downtime during operations.
• Collaborate with team members to provide technical support and training as needed.
• Implement and monitor data security measures to protect customer and business information.
• Stay updated with emerging technologies and recommend upgrades to improve operational efficiency.
• Support digital marketing efforts by maintaining website and social media integration tools.
• Coordinate with vendors for hardware/software procurement and maintenance.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Manager or similar role, preferably in the hospitality industry.
• Proficient in managing POS systems and hotel/restaurant and lounge technology tools.
• Strong knowledge of networking, data security, and system optimization.
• Excellent troubleshooting and problem-solving skills.
• Ability to work during nighttime, holidays, and weekends as per business requirements.
• Strong communication and interpersonal skills to work effectively with diverse teams.

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