Job Summary

• The IT Operations Specialist is responsible for overseeing the development, implementation, and maintenance of all technology systems and infrastructure within the company. This includes ensuring the security, reliability, and scalability of IT services to support the company’s financial operations, compliance requirements, and business goals.
• The role requires strategic leadership, technical expertise, and strong alignment with regulatory standards and innovation trends in financial services.

Key Responsibilities

• Develop and execute the company’s IT strategy in alignment with business goals.
• Drive digital transformation initiatives, including automation and cloud adoption.
• Recommend and implement new technologies to enhance efficiency and security.
• Oversee day-to-day operations of IT systems including core banking software, ERP, CRM, and telecommunication tools.
• Ensure 99.9% uptime of systems and manage data backups and recovery procedures.
• Supervise the development and maintenance of the company’s website and digital platforms.
• Implement and enforce IT security protocols to protect company and customer data.
• Ensure compliance with CBN and other regulatory standards.
• Conduct regular IT audits, risk assessments, and vulnerability testing.
• Lead the IT team, including technicians and support staff.
• Supervise IT technicians with a strong understanding of website development, graphic design, and social media platforms.
• Manage relationships with software vendors and service providers.
• Manage company-wide IT projects from conception to execution.
• Provide technical support for cross-functional projects and departmental needs.
• Analyze IT performance and present reports to executive leadership.

Requirements

• Candidates should possess a Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Minimum of 4–6 years’ experience in IT, with at least 3 years in leadership role in the financial sector.
• Proven knowledge of banking systems, infrastructure management, ERP, CRM, cloud services, and information security.
• Strong understanding of web development (HTML, WordPress, CMS), graphic design tools, and branding elements.
• Relevant certifications (CISM, CISSP, PMP, ITIL, etc.) are highly desirable.

Key Skills:

• Strategic thinking & innovation
• Leadership & cross-functional collaboration
• Website development & graphic design oversight
• Cybersecurity & compliance knowledge
• Excellent communication & stakeholder engagement.

What We Offer

• A performance-driven culture with career growth opportunities
• Opportunity to lead digital transformation in a dynamic finance company
• Competitive salary and benefits package.

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