Job Summary

• The HR Officer will be responsible for assisting with various HR functions, including recruitment, onboarding, employee relations, performance management, and HR administration.

Responsibilities

• Assist with the recruitment process, including posting job openings, screening resumes, scheduling interviews, and conducting reference checks.
• Coordinate new employee onboarding activities, including orientation sessions, paperwork completion, and training arrangements.
• Maintain employee records and HR databases, ensuring accuracy, completeness, and confidentiality of information.
• Assist with employee relations matters, including addressing employee grievances, conflicts, and disciplinary actions in compliance with company policies and procedures.
• Support performance management processes, including goal setting, performance evaluations, and development planning.
• Administer employee benefits programs, including enrollment, changes, and inquiries.
• Coordinate employee training and development initiatives, including identifying training needs, scheduling sessions, and tracking attendance.
• Assist with HR reporting and analytics, including preparing HR metrics, reports, and presentations for management review.
• Stay updated on HR laws, regulations, and best practices to ensure compliance with employment laws and regulations.
• Provide general administrative support to the HR department, including managing correspondence, scheduling meetings, and maintaining HR files and documents.

Person Specification

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 1 – 2 years of experience in a human resources role, preferably in a fast-paced environment.
• Knowledge of HR laws, regulations, and best practices.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain confidentiality and handle sensitive information with discretion.

go to method of application »

Job Summary

• As a Fashion Customer Representative, you are the face and voice of the brand. You will provide premium customer service, assist clients with styling and purchase decisions. This role blends fashion knowledge, sales expertise, and a passion for delivering exceptional service.

Responsibilities

• Greet and assist walk-in customers, providing personalized styling advice based on their needs.
• Drive in-store sales through expert product knowledge and confident selling.
• Maintain a clean, organized, and visually appealing store environment.
• Assist with fittings, fabric explanations, and product recommendations.
• Respond promptly and professionally to inquiries via Instagram, WhatsApp, email, and website chat.
• Guide online clients through styling, sizing, and ordering.
• Follow up on customer orders, complaints, exchanges, and requests.
• Meet or exceed weekly and monthly sales targets.
• Process payments and handle POS operations.
• Keep track of customer preferences, purchases, and feedback for CRM purposes.
• Develop relationships with VIP and repeat customers.
• Maintain a database of client profiles, important dates, and style preferences.
• Encourage return visits through clienteling, follow-ups, and personalized service.
• Stay updated on current collections, fabrics, sizing, and brand story.
• Communicate the company’s values, craftsmanship, and design inspiration confidently.

Person Specification

• 1–3 years’ experience in retail fashion or luxury sales.
• Strong communication and interpersonal skills.
• Passion for fashion, especially menswear and minimalist style.
• Friendly, proactive, and professional attitude.
• Ability to multitask and remain calm under pressure.
• Familiarity with POS systems and basic digital tools (Instagram, WhatsApp Business, etc.