Role Description

• The Head of Maintenance will be responsible for overseeing and managing the entire maintenance activities of the airline and approved maintenance organization.
• The HOM will ensure the Aircrafts and Company GSE are maintained in accordance with the OEM Approved Technical Documentation, Aviation Authority Regulations and Company Policies and Procedures.
• He or She will also drive the performance and continuous improvement processes of the unit and will maintain a good work environment inside the maintenance team.

Key Responsibilities
Responsibilities include but are not limited to:

• Establish and manage a maintenance set-up capable of maintaining the company’s fleet with the highest Safety and Quality Standards, ensuring an efficient and cost-effective operations.
• Ensure compliance with the industry safety standards, airworthiness requirements and company’s policies and procedures.
• Ensure the availability of adequate facility, tooling and equipment for all the maintenance tasks to be performed on the company’s fleet.
• Ensure thorough monitoring and control the utilization of the department’s resources and facilities, and responsible for all the maintenance of the ground support equipment.
• Ensure that all maintenance activities outside the main base are properly arranged and coordinated.
• Performs periodical verification of the outstations to identify inadequacies and implement the necessary corrective actions.
• Work with the MCC Manager to ensure a proper control of the airline technical operations, and to have the best possible performance for the Technical Dispatch Reliability and Aircraft Availability KPI’s.
• Monitor and review the Maintenance delays and aircraft system problems to recommend corrective actions and to create a continuous improvement process that allows a high technical reliability on the
• fleet.
• Work with the Base Maintenance Coordinator, On-site Technical Representatives and other stakeholders to ensure on-time completion of the Base Maintenance Checks as per the agreed TAT.
• Work with the WS Manager to have a smooth and efficient operations at the Workshops.
• Monitor the performance of the Cabin and IFE Maintenance teams to offer the best possible passenger experience on board the aircraft.
• Assist the Contracts team during negotiations of line and base maintenance agreements.
• Identify training requirements for all categories of staff within the maintenance department and work with the training department to close any gap identified.
• Monitor performance and support the development of Managers, Shift Leaders and Senior Engineers for improved competency/ efficiency.
• Oversee Line Maintenance operations at both the Lagos Maintenance Base and the outstation Base in Abuja.
• Ensure third party contracted Maintenance providers comply with NCARS, Company procedures and operate within the agreed contractual terms.
• Work with the Technical Director to define and control the annual budget for the maintenance Department.
• Adhere to the company safety, health and environmental policy. • Cover the Technical Director duties during his absence.
• Undertake such other duties as may be reasonably requested by the Technical Director.

Key Performance Indicator

• Achieve 98% of Technical Dispatch Reliability
• Achieve 90% of Aircraft Availability
• Maintenance Budget Performance
• Number of incidents / accidents
• Timely closure of audit findings
• Team Development.

Educational Qualification / Experience / Knowledge

• Candidates should possess a Bachelor’s Degree in the relevant engineering discipline (Mechanical/Electrical/Aeronautical).
• At least 10 years aircraft maintenance experience, 3 of them on leadership or supervisory roles.
• Aircraft Maintenance Engineer (AME) License with Airframe & Powerplant ratings
• 3 Years in maintaining the same category and class of aircraft operated by the airline or maintained by the AMO, 1 year returning the aircraft back to service from line maintenance.
• In-depth knowledge on aircraft systems
• In-depth knowledge of Aviation Legislation/Regulations
• Proficiency in computer applications and MRO system
• Ability to interpret technical data.
• Leadership and management skills
• Communication skills
• Strong problem-solving skills
• Good Knowledge of Industrial Safety Standards
• Human factors knowledge.

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