Summary

• To support the IT team in maintaining computer systems, networks, and applications while gaining hands-on experience and developing practical IT skills.

Key Responsibilities

• Provide first-level IT support to users (hardware, software, and network issues)
• Assist in installation, configuration, and maintenance of computer systems and peripherals
• Support basic network troubleshooting and connectivity issues
• Assist with system updates, backups, and data security tasks
• Document IT procedures, incidents, and resolutions
• Escalate unresolved technical issues to senior IT staff.

Qualifications & Requirements

• Bachelor’s degree or HND in Computer Science, Information Technology, or related field
• Basic knowledge of Windows OS, MS Office, and computer hardware
• Fundamental understanding of networking concepts is an advantage
• Willingness to learn and adapt to new technologies
• Good communication and teamwork skills.

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