Job Purpose:

• The Head of Business Development & Growth is responsible for driving revenue growth, expanding iCentra’s client base, and deepening relationships with strategic partners across Africa. This role will lead business development strategy, oversee go-to-market execution for B2B Solutions and B2C Learning, and ensure alignment with iCentra’s vision.

Key Responsibilities:

Business Development & Growth Strategy

• Develop and execute iCentra’s growth strategy for Nigeria and Africa, aligned with global priorities.
• Identify and pursue high-value opportunities across corporate, public sector, and international organizations.
• Build and manage a strong business pipeline for both B2B Solutions and B2C Learning.
• Conduct market research to identify new opportunities, customer needs, and industry trends.

Client & Partner Engagement

• Lead client acquisition efforts, negotiate and close deals with high-value accounts.
• Cultivate long-term relationships with key decision-makers in corporate, government, and development sectors.
• Drive strategic partnerships and alliances to support market expansion.

Sales & Revenue Performance

• Deliver consistent revenue growth in line with set sales targets.
• Oversee account management processes to ensure high client satisfaction and repeat business.
• Track, analyze, and report sales performance metrics.

Team Leadership & Collaboration

• Work closely with the Managers, B2B Solutions and Learning to execute growth plans.
• Mentor and manage key account managers and business development executives.
• Collaborate with global leadership to ensure synergies.

Brand & Market Visibility

• Represent iCentra at industry events, conferences, and thought-leadership platforms.
• Collaborate with Marketing/Comms team to position iCentra as a leader in consulting, innovation, and learning.

Requirements (Profile):

• Education: Bachelor’s degree in Business, Marketing, Economics, or related fields (Master’s/MBA preferred).

Experience:

• Minimum 10 years in business development, sales, or strategy with at least 5 years in a senior management role.
• Strong background in consulting, professional services, technology, or learning & development sectors.
• Proven track record of delivering revenue growth and closing large accounts.

Skills & Competencies:

• Strategic thinker with strong execution ability.
• Excellent negotiation and presentation skills.
• Deep understanding of African markets and client needs.
• Network with corporate, government, and donor agency stakeholders (a strong plus).
• Leadership and people management experience.

Key Performance Indicators (KPIs):

• Revenue Growth – % increase in revenue from B2B Solutions and B2C Learning.
• Client Acquisition – Number of new corporate/public sector accounts acquired.
• Partnership Development – Number and quality of strategic partnerships secured.
• Pipeline Health – Value and quality of opportunities in the pipeline.
• Customer Retention & Satisfaction – Client repeat business and satisfaction ratings.
• Team Development – Effectiveness of mentoring and collaboration with B2B/B2C managers.
• Market Visibility – Speaking engagements, events, and brand positioning outcomes.

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