The Sales Consultant inspects the market and sells Boecker® services and products through highly dynamic prospecting, solid relationship building, client presentations, proposal pricing and writing, contract negotiation, and efficient marketing tools and activities.

• Implement the sales strategy developed by the Sales Manager to attain the monthly sales targets, goals, renewals, and profitability.
• Identify potential clients, business opportunities and decision makers by prospecting the market.
• Deliver sales presentations for prospects following Boecker® standards and applying the butterfly selling technique.
• Survey premises to estimate technical requirements and pricing when needed.
• Develop ideas and create offers for target clients using all necessary sales kits and marketing tools.
• Present new products and services to existing clients and enhance client relationships through preplanned courtesy calls and visits.
• Respond to client’s needs and follow up with concerned parties on all aspects of their request.
• Educate clients on the processes that will enable them to gain the most value from Boecker® services.
• Monitor market and competitor activities and provide relevant report when necessary.
• Communicate, liaise, and negotiate internally and externally to offer the service that caters to the client’s needs and concerns.
• Prepare detailed offers, follow up till the offer becomes a contract and handle after-sales follow-up.
• Handle renewals of contracts, when applicable.
• Communicate effectively new sales and renewals to Operations Department.
• Handle the client’s data accurately and timely on Boecker® systems.
• Document and deliver weekly and monthly sales reports.
• Participate in events and exhibitions to promote company’s services

Requirements:

• Bachelor’s degree in Business, Sales & Marketing, Agriculture, Food Science or its equivalent
• 4+ years of experience Business Development/Sales and B2B selling in relevant markets
• Highly skilled in client management and delivering presentations
• Knowledge of public health industry and marketing trends
• Excellent written and verbal communication skills

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The Operations Coordinator supports all Operations Officers in the Unit for smooth running of the day-to-day operations and an exceptional client service to ensure proper execution of the pest management services as per Boecker® standards.

• Boecker® Operations Coordinator is held accountable for the below job responsibilities:
• Implement the standards set in Boecker® Operations Manual.
• Confirm scheduled appointments one day in advance in coordination with the operations officers/senior officers.
• Receive technicians’ feedback after treatment, take notes, handle data filtration, prepare reports and circulate data in correct channels when needed.
• Suggest improvements for reports and forms based on client’s feedback.
• Update the sanitation and proofing recommendations’ list that is shared with clients upon delivering reports.
• Identify cases where recurrent infestation and/or lack of cooperation by the client requires follow- up action by the Operations Manager.
• Assist in organizing training sessions.
• Answer clients’ inquiries regarding services, complaints and technical issues.
• Assist in coordinating and following up with clients on sanitation and proofing recommendations.
• Provide feedback for technicians regarding clients’ problems.
• Assist in checking the Treatment Reports and report any negative finding.
• Handle effective system data entry, electronic filing and archiving system.
• Represent Boecker® in exhibitions, forums, and other events.

Requirements:

• Bachelor’s Degree in Business Administration, Environmental Science or equivalent.
• At least 2-year experience in relevant field.
• Good written and verbal communication skills
• Time Management skills
• Team Coordination
• Administrative Skills; Experience with CRM and scheduling software
• Attention to Details

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