• About the Role

• We are seeking a highly skilled Mid-Level Backend Springboot Engineer to implement scalable systems capable of handling high traffic, large data volumes, and complex workflows.
• This role focuses on building robust backend solutions, optimising data handling, and developing efficient API products for seamless integration and operation.

Key Responsibilities

System Design & Development:

• Build and maintain scalable backend systems to support complex business requirements with a focus on reliability and performance.
• High-Volume Processing: Implement backend solutions that can handle large-scale workloads efficiently, ensuring low latency and high throughput.
• API Development: Design, implement, and optimise APIs that support real-time data exchange and enable seamless integration with other services.

Data Management:

• Design and maintain database schemas and structures for optimal performance.
• Write and optimise complex queries to ensure efficient data processing.
• Manage relational and NoSQL databases to support diverse data workloads.

Scalable Architecture:

• Develop systems designed to handle rapid growth and significant traffic spikes.

Integration:

• Work with external systems and services to enable seamless interoperability and data synchronisation.

Quality Assurance:

• Implement robust testing strategies, including unit tests, integration tests, and performance benchmarks, to ensure system reliability.

Collaboration:

• Work closely with frontend teams, product managers, and stakeholders to deliver complete solutions that meet business objectives.
• Monitoring & Optimisation: Continuously monitor system performance and implement improvements to enhance efficiency and scalability.

Requirements

• 3 – 5 years of backend development experience, focusing on large-scale applications.
• Proven experience building high-performance systems capable of processing significant transaction volumes.

Technical Expertise:

• Proficiency in Java (Spring Boot) for backend development.
• Strong understanding of high-throughput API development and real-time systems.
• Expertise in managing relational databases (MySQL) and NoSQL (MongoDB).
• Familiarity with distributed systems and event-driven architectures.
• Hands-on experience with tools like Kafka for large-scale data processing.
• Proficiency in deploying applications using containerization technologies like Docker and Kubernetes.
• Experience with CI/CD pipelines and DevOps best practices.

Problem-Solving Skills:

• Strong debugging skills and the ability to resolve performance bottlenecks.
• Proficiency in designing efficient algorithms and workflows to handle high transaction loads.

Soft Skills:

• Excellent communication and collaboration abilities.
• A proactive approach to solving technical challenges and delivering results.

Preferred Skills:

• Knowledge of caching mechanisms like Redis for enhancing application performance.
• Experience designing systems to handle distributed workloads and ensure data consistency across services.
• Strong understanding of system security, authentication, and authorisation best practices.

go to method of application »

• We are seeking a proactive and efficient Customer Success Associate to join our team at Termii. In this role, you’ll be the first point of contact for our clients, providing exceptional support, answering questions, and helping clients fully utilize our platform to meet their communication needs. The ideal candidate is a  customer-oriented individual looking to further a career in the tech industry with a company committed to innovation and growth.

Responsibilities

• Champion  on all chat and support conversations across different or assigned  platforms
• Ensure platform adoption by adequately supporting  our customers with necessary insights and payment information.
• Leverage technology, tools, and automation to manage and support customers
• Proactively conduct frequent customer pulse checks, customer satisfaction  to improve our product and service offerings.
• Monitor and respond promptly to all chat inquiries, ensuring a response time of  within 5–10 minutes first response time in order to  provide timely support and enhance customer satisfaction.
• Provide customer support on Saturdays as per the assigned roster, typically once or twice a month, ensuring consistent service availability.

Role Requirements.

• Minimum of 2 years experience in customer service or a similar role is a plus but not required
• Bachelor’s degree in Communications, Business Administration, or a related field
• Basic understanding of web applications and familiarity with online communication tools; tech-savvy and quick to learn new software
• Strong verbal and written communication skills
• Passionate about helping customers and finding solutions to their problems
•  Flexibility to change, innovate, create and think outside the box