Purpose of the Role

• The Fiber Technician will be responsible for field installation, splicing, termination, testing, troubleshooting, and maintenance of fiber optic cables and related infrastructure. The role will ensure efficient service delivery and quick resolution of technical issues.

Scope of Work

The Fiber Technician will:

• Install and maintain fiber optic networks and equipment.
• Perform fiber optic splicing, termination, and testing.
• Troubleshoot and repair faults in the fiber network.
• Conduct site surveys and prepare installation reports.
• Support customer installations and ensure proper connectivity.
• Maintain tools, equipment, and safety standards during fieldwork.
• Document all activities and update records in line with company procedures.

Key Responsibilities

Installation & Maintenance

• Install fiber optic cables, enclosures, and termination boxes.
• Conduct preventive and corrective maintenance on the network.

Splicing & Testing

• Perform fiber splicing using fusion splicers.
• Test fiber links with OTDR, power meters, and other tools.

Troubleshooting & Repairs

• Diagnose and resolve fiber cuts, attenuation, and connectivity issues.
• Provide timely support for escalated customer complaints.

Documentation & Reporting

• Maintain detailed logs of work done, including test results and repairs.
• Submit regular reports on network status, faults, and resolutions.

Safety & Compliance

• Adhere to safety protocols and company standards.
• Ensure proper use and maintenance of tools and protective equipment.

Deliverables

• Timely and successful installation of customer connections.
• Reduced downtime and quick fault resolution.
• Accurate splicing, testing, and documentation of fiber links.
• Up-to-date maintenance and service records.

Key Performance Indicators (KPIs)

• Number of installations completed within SLA.
• Average resolution time for faults.
• Network uptime percentage.
• Accuracy of test results and reporting.
• Compliance with safety standards.

Qualifications and Experience

• OND/HND/Bachelor’s degree in Electrical/Electronics, Telecommunications, or related field.
• 2–4 years’ experience as a fiber technician or in telecoms field operations.
• Hands-on experience with fiber splicing, OTDR testing, and troubleshooting.
• Strong understanding of fiber optic cabling, connectors, and networking principles.
• Ability to work at heights and in outdoor environments.
• Good problem-solving skills and attention to detail.

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Purpose of the Role

• The HR/Admin Officer will ensure smooth day-to-day HR and administrative operations, support recruitment and onboarding, maintain employee records, and oversee compliance with company policies. The role will also manage office logistics, facilities, and support services to create a productive work environment.

Scope of Work

The HR/Admin Officer will:

• Support recruitment, selection, and onboarding of staff.
• Maintain accurate personnel records and HR databases.
• Assist in performance management processes and training coordination.
• Manage employee welfare, benefits, and leave administration.
• Ensure compliance with labor laws and company policies.
• Handle correspondence, filing, and office supplies management.
• Support payroll preparation with accurate HR data.
• Coordinate logistics for meetings, training, and staff activities.

Key Responsibilities

• Human Resources Support
• Manage job postings, candidate screening, and interview scheduling.
• Prepare employment contracts and onboarding documentation.
• Maintain employee files, attendance, and leave records.
• Assist with performance appraisal processes.

Employee Relations

• Act as the first point of contact for staff HR-related inquiries.
• Support employee engagement and welfare initiatives.
• Ensure proper communication of company policies and procedures.

Administration

• Oversee office supplies, equipment, and facility maintenance.
• Coordinate travel arrangements and logistics for staff.
• Organize company meetings, events, and workshops.
• Ensure efficient document management and filing systems.

Compliance & Reporting

• Ensure compliance with labor laws and statutory requirements (pensions, PAYE, etc.).
• Provide HR and administrative reports to management.
• Maintain confidentiality of employee and company information.

Deliverables

• Updated and accurate employee records and HR database.
• Efficient recruitment and onboarding processes.
• Timely preparation of HR and admin reports.
• Smooth coordination of office administration and logistics.
• Compliance with labor laws and statutory obligations.

Key Performance Indicators (KPIs)

• Recruitment cycle time and quality of hires.
• Accuracy of employee records and payroll data. 
• Staff satisfaction levels with HR and admin support. 
• Timeliness of compliance reports and submissions. 
• Efficiency in office administration and logistics management.

Qualifications and Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• 2–4 years’ experience in HR and administration, preferably in telecoms, ICT, or service industries.
• Knowledge of Nigerian labor laws and HR best practices.
• Proficiency in Microsoft Office and HR software/HRIS.
• Strong communication, interpersonal, and organizational skills.
• Ability to handle confidential information with discretion.