Job Summary

• The Internal Sales Executive will be responsible for supporting the entire sales process from lead generation and client relationship management to order processing and after-sales support.
• The ideal candidate is proactive, detail-oriented, and adaptable, with the ability to quickly learn and use digital procurement platforms such as Ariba and NipeX.

Key Responsibilities
Sales & Client Relationship Management:

• Develop and maintain strong relationships with existing and prospective clients.
• Respond promptly to client inquiries, prepare and follow up on quotations, and close sales.
• Support external sales and business development teams by handling inbound leads and client requests.
• Proactively reach out to potential clients to introduce the company’s products and services.
• Maintain a thorough understanding of all product lines and service offerings.

Order & Documentation Management:

• Prepare and process sales quotations, purchase orders, invoices, and other documentation in line with company procedures.
• Ensure timely follow-up on orders, delivery schedules, and client satisfaction.
• Maintain accurate and up-to-date sales records and client databases (CRM).
• Coordinate with other departments (Finance, Operations, Logistics) to ensure efficient service delivery.

Reporting & Analysis:

• Track and report sales performance, including leads, conversions, and revenue.
• Monitor customer feedback and market trends to identify new opportunities and areas for improvement.
• Prepare periodic sales reports and participate in sales meetings.

Administrative & Coordination Support:

• Assist in preparing proposals, presentations, and bids.
• Support marketing activities such as client outreach, database management, and product promotions.
• Handle routine administrative tasks and ensure professional communication with clients.

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Marketing, or any related field.
• Minimum of 3 years’ experience in internal sales, business development, or sales support.
• Proven ability to manage client relationships and contribute to sales targets.
• Experience in handling client accounts, quotations, and documentation processes.
• Familiarity with procurement processes or willingness to learn digital bidding platforms (Ariba, NipeX) is an advantage.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Good organizational and multitasking abilities.
• Strong attention to detail and accuracy in documentation.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM tools.
• Ability to work independently and as part of a team.
• Target-driven, with a positive and professional attitude.