Job Summary

• The ideal candidate will Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.

Job Details

We are looking for a skilled ICT Officer to support our information and communication technology team. 

• The ideal candidate will have a strong technical background in IT systems and networks, excellent problem-solving skills, and a commitment to ensuring the reliability and security of our ICT environment.
• Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
• Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
• Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
• Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
• Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
• Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
• Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
• Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
• Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
• Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
• Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 1-2 years proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
• Solid understanding of network protocols, security principles, and best practices.
• Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
• Commitment to continuous learning and professional development, staying updated on industry trends and emerging technologies.
• Ability to adapt to changing priorities and business needs, with a proactive and flexible approach to problem-solving.
• Team player with a collaborative mindset, able to work effectively with cross-functional teams to achieve shared goals and objectives.

Benefits

• Employer Pension
• HMO
• Leave Allowance
• 13th Month