Key Responsibilities

• Review, design, and streamline HR processes to improve operational efficiency.
• Develop and maintain standard operating procedures (SOPs) for HR functions.
• Support recruitment, onboarding, performance management, and employee relations activities.
• Manage HR data, records, and reporting systems to ensure accuracy and confidentiality.
• Collaborate with departments to ensure HR policies and procedures are consistently applied.
• Monitor compliance with labour laws and institutional policies.
• Identify process gaps and recommend innovative solutions for improvement.
• Generate and analyze HR metrics and reports for management decision-making.

Qualifications and Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Relations, or any related field.
• A Master’s Degree or professional certification (CIPM, SHRM, or equivalent) will be an added advantage.
• Minimum of 3 years’ relevant experience in HR operations, process improvement, or similar roles.
• Proven knowledge of HR best practices, employment laws, and organizational policy implementation.
• Proficiency in Microsoft Office packages (Word, Excel, PowerPoint, Outlook) and HR management systems.
• Strong analytical, organizational, and interpersonal communication skills.
• Ability to work independently and handle multiple tasks in a fast-paced environment