Job Description

• We are seeking a proactive and organized Human Resource Officer to join our Travel & Tours company.
• The ideal candidate will manage end-to-end HR functions, including recruitment, onboarding, employee relations, performance management, HR administration, and regulatory compliance.
• The role requires someone who is people-focused, detail-oriented, and capable of supporting a fast-paced, service-driven work environment.

Responsibilities

• Source, screen, and shortlist candidates for various roles in the travel and tours sector.
• Coordinate interviews, assessments, and background checks.
• Conduct onboarding and orientation for new hires.
• Serve as the first point of contact for HR-related inquiries.
• Promote a positive workplace culture and drive employee engagement.
• Handle grievances, conflict resolution, and disciplinary matters.
• Support the implementation of performance appraisal systems and KPIs.
• Monitor employee performance and provide feedback.
• Identify training needs and coordinate capacity-building programs.
• Maintain accurate employee records and HR databases.
• Prepare HR reports, attendance summaries, and payroll support documents.
• Manage leave schedules, timesheets, and HR-related documentation.
• Ensure compliance with labour laws and internal HR policies.
• Update HR policies when necessary.
• Support health, safety, and security procedures, especially for staff on tours or field duties.

Requirements

• HND / BSc in HR, Business Administration, or related field.
• Minimum of 2 – 4 years of HR experience (experience in travel/tourism is an advantage).
• Strong communication, organisational, and interpersonal skills.
• Knowledge of labour laws and HR best practices.
• Proficiency in the MS Office suite and HRMS tools.
• Must have Certification in HR (e.g., CIPM, SHRM, or equivalent).
• Must reside within the Ikeja/Agege axis.*

Key Competencies:

• Professionalism & integrity
• Attention to detail
• Problem-solving skills
• Customer-focused mindset.