Job Summary

• The Human Resources Officer is responsible for providing HR support to the clinic, including recruitment, employee relations, benefits administration, and compliance with labor laws and regulations.
• The ideal candidate should have a strong understanding of HR principles and practices, excellent communication and interpersonal skills, and the ability to maintain confidentiality.

Key Responsibilities

• Recruitment and staffing
• Employee relations and engagement
• Benefits administration and compensation
• Compliance with labor laws and regulations
• HR record keeping and reporting
• Training and development

Key Performance Indicators (KPIs)

• Time-to-hire for vacant positions
• Employee satisfaction and engagement survey results
• Compliance with labor laws and regulations
• Accuracy and timeliness of HR records and reports
• Effectiveness of training and development programs

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum 2 years of experience in HR, preferably in a healthcare setting
• Professional certification in HR is an advantage

Skills and Competencies:

• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution skills
• Ability to maintain confidentiality and handle sensitive information
• Proficient in HR software and systems (e.g., HRIS, payroll)
• Knowledge of labor laws and regulations (e.g., Labor Act, Employee Compensation Act)
• Strong organizational and time management skills

Personal Qualities:

• Professional and approachable demeanor
• Ability to work independently and as part of a team
• Strong empathy and understanding of employee needs and concerns
• Ability to adapt to changing priorities and deadlines
• Commitment to maintaining a positive and inclusive work environment