JOB SUMMARY:

The HR Supervisor is responsible for overseeing daily HR operations, ensuring compliance with company policies, and supporting the implementation of HR strategies and initiatives. This role plays a key part in recruitment, employee relations, performance management, training, and HR reporting. The HR Supervisor also acts as a liaison between employees, managers, and senior HR leadership to promote a productive and legally compliant workplace.

KEY RESPONSIBILITIES:

HR Operations & Compliance

• Supervise the execution of day-to-day HR activities including employee onboarding, records management, and HR policy implementation.
• Ensure compliance with labor laws, company policies, and industry regulations.
• Maintain and regularly update employee records, contracts, and HR databases.

Recruitment & Onboarding

• Oversee recruitment processes including job postings, shortlisting, interview coordination, and reference checks.
• Coordinate and conduct orientation programs for new hires.
• Ensure proper documentation and smooth onboarding experiences for all new employees.

Employee Relations & Welfare

• Serve as the first point of contact for employee grievances and disciplinary matters.
• Support conflict resolution efforts and promote a positive work environment.
• Ensure timely communication and documentation of HR policies, memos, and circulars.

Performance Management

• Coordinate performance appraisals and support department heads in implementing performance improvement plans (PIPs).
• Track key performance indicators and employee development milestones.
• Ensure fairness and consistency in performance evaluations.

Training & Development

• Identify training needs and coordinate staff development programs.
• Monitor attendance and effectiveness of training sessions.
• Maintain a training calendar and documentation of learning progress.

HR Reporting & Analytics

• Prepare and submit regular reports on recruitment, turnover, absenteeism, leave, and disciplinary actions.
• Track HR metrics and make recommendations for improvements.
• Support the HR Manager in workforce planning and organizational development.

Team Supervision

• Lead and guide HR Officers or Assistants to ensure high standards of HR delivery.
• Monitor HR team workflows and task execution.
• Foster teamwork, accountability, and continuous improvement.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Professional HR certification (e.g., CIPM, HRCI) is an added advantage.
• Minimum of 3–5 years of HR experience, including at least 1–2 years in a supervisory or lead role.