About the job

• We are looking to hire a well experienced Hotel Manager to oversee all aspects of our hotel operations.
• The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional guest experiences.
• The Hotel Manager will be responsible for the overall management and operation of the hotel, ensuring high standards of guest satisfaction, operational efficiency, and profitability. This role involves strategic planning, financial management, staff leadership, and maintaining the hotel’s reputation for excellence.

Main Duties:

• Develop and implement strategic plans to enhance hotel performance and guest experience
• Monitor industry trends and implement innovative practices to maintain competitiveness
• Oversee budget preparation and management for all departments
• Analyze financial reports and implement strategies to optimize revenue and control costs
• Ensure smooth daily operations across all departments
• Implement and maintain quality control standards for all hotel services
• Ensure delivery of exceptional guest experiences
• Handle guest complaints and feedback effectively
• Lead, motivate, and develop a high-performing team
• Oversee recruitment, training, and performance management of staff
• Collaborate with the marketing team to develop effective promotional strategies
• Build and maintain relationships with key clients and partners
• Ensure compliance with all relevant health, safety, and environmental regulations
• Implement and maintain emergency and security procedures

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field
• Minimum 7 years of experience in hotel management, with at least 3 years in a management role in a hotel in Port-Harcourt.
• Must be a Port-Harcourt resident
• Strong financial acumen and experience in budgeting and revenue management
• Excellent leadership, communication, and problem-solving skills