Jobs

Hotel Manager at CrossTie Solutions

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 4 – 5 years
  • Location Lagos
  • Job Field Hospitality / Hotel / Restaurant&nbsp

Hotel Manager at CrossTie Solutions

Hotel Manager

Job Summary

  • We are seeking an experienced and results-driven Hotel Manager to oversee the day-to-day operations of our hotel.
  • The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a commitment to delivering exceptional guest experiences.
  • You will be responsible for managing staff, maintaining service standards, optimizing hotel profitability, and ensuring smooth operations across all departments.

Key Responsibilities

  • Oversee the daily operations of the hotel, including front office, housekeeping, food & beverage, and maintenance.
  • Lead and manage all department heads to ensure high performance and guest satisfaction.
  • Monitor financial performance and manage budgets, revenue, and cost control to meet targets.
  • Develop and implement service standards, operating procedures, and staff training programs.
  • Handle guest complaints promptly and professionally, ensuring excellent customer service.
  • Ensure compliance with health, safety, and hospitality regulations.
  • Coordinate marketing and promotional strategies to boost occupancy and revenue.
  • Prepare and present reports on occupancy, revenue, and operational efficiency to senior management.
  • Recruit, train, and evaluate hotel staff performance.
  • Maintain relationships with vendors, suppliers, and partners to ensure smooth operations.

Requirements

  • Bachelor’s Degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Minimum of 4 – 5 years proven experience in hotel management or a similar hospitality leadership role.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • In-depth knowledge of hotel operations and hospitality best practices.
  • Proficiency in hotel management software and Microsoft Office Suite.

Benefits

  • Competitive salary of N300,000 per month
  • Performance-based bonuses (where applicable)
  • Opportunity to work in a reputable and well-structured hospitality environment
  • Professional growth and development opportunities.

Method of Application

Interested and qualified candidates should send their CV to: careers@elvaridah.com using the Job Title as the subject of the email.

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