Job Summary

• The Hotel Facility Manager is responsible for overseeing the maintenance, safety, and functionality of all hotel facilities and infrastructure. This role ensures that the hotel environment is safe, comfortable, and compliant with regulatory standards, supporting exceptional guest experiences and operational efficiency. The Facility Manager must have a strong understanding of hotel operations, building systems, and facility management best practices.

Main Duties

• Supervise daily maintenance activities, including HVAC, plumbing, electrical, and general repairs, ensuring all hotel facilities are in optimal working condition.
• Develop and implement preventive maintenance schedules for all equipment and systems to minimize downtime and extend asset life.
• Monitor and manage facility budgets, including expenditures for repairs, supplies, and contracted services.
• Oversee compliance with health, safety, and environmental regulations, conducting regular inspections and addressing any issues promptly.
• Coordinate with external vendors and contractors for specialized repairs, renovations, and routine servicing.
• Respond swiftly to facility-related emergencies, ensuring prompt resolution to minimize guest inconvenience and operational disruption.
• Maintain accurate records of maintenance activities, inspections, and repairs in compliance with hotel policies and regulatory requirements.
• Collaborate with the housekeeping and front office teams to address facility-related guest complaints and ensure timely resolution.
• Support the procurement of maintenance supplies and negotiate contracts with service providers to achieve cost savings.
• Lead and train the facility maintenance team, fostering a culture of safety, accountability, and continuous improvement.
• Participate in hotel management meetings, providing updates on facility projects, challenges, and performance metrics.
• Prepare and present regular reports on facility status, maintenance costs, and key performance indicators (KPIs) to hotel management.
• Develop and enforce internal controls to safeguard hotel assets and ensure compliance with operational standards.
• Stay updated on industry trends, new technologies, and best practices in facility management.
• Engage in professional development activities to enhance technical and managerial skills.

Requirements

• Bachelor’s degree in Facility Management, Engineering, Hospitality Management, or a related field (required).
• Minimum of 3 years of experience in facility management, preferably within the hospitality industry.
• Strong knowledge of building systems (HVAC, electrical, plumbing) and facility management best practices.
• Proficient in facility management software and Microsoft Office Suite.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and leadership abilities for effective team and stakeholder interaction.
• Knowledge of Nigerian health, safety, and environmental regulations applicable to hotels.