Job Overview:

• As the Head, QA/QC, you will be responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance. The position assures compliance with ISO 9001:2015 QMS requirements, company requirements, customer requirements, regulatory requirements as well as the go-to person in quality management.

Responsibilities:

• Draft quality assurance policies and procedures, standards and/or specifications, interpret and implement quality control standards.
• Evaluate adequacy of quality control standards, make sure products are not defective.
• Oversee the daily activities of QA/QC supervisors and team leads, hire and train new QA/QC supervisors and team leads. Supervise the Quality Control and quality assurance Team daily activities.
• Devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.
• Have capacity to lead the quality assurance requirement in the production floor as a certified quality manager (CQM) to supervise and leads a team towards improving development systems within the production lines and monitor customer satisfaction with outside suppliers.
• Conduct strategic planning to enable the company operate more effectively. Onboard CQMs capacity that will be adequate to maintain and implement the company’s quality management systems (QMS).
• Evaluate and develop new techniques for reliability and quality control for processes and products.
• Establish procedures and analyze data to ensure quality and reliability of every production output from all production lines.
• Analyze data to identify areas for improvement in the quality system.
• Assessing customer requirements in terms of quality and ensuring that they are met.
• Directing objectives to maximize profitability.
• Responsible for declaring that a product is not safe or is not of the specified quality.
• Document internal audits and other quality assurance activities including inspecting production assembly lines to conducting customer service and marketing surveys.
• Investigate customer complaints and non-conformance issues, collect and compile statistical quality data.
• Develop, recommend and monitor corrective and preventive actions.
• Prepare reports to communicate outcomes of quality assurance and quality control activities.
• Identify training needs and organize training interventions to meet quality standards.
• Coordinate and support on-site audits conducted by Internal and external providers.
• Evaluate audit findings and implement appropriate corrective actions.
• Monitor risk management activities regarding quality of production output.
• Responsible for document management systems
• Assure ongoing compliance with quality and payment card industry standard regulatory requirements.
• Comply with information security policy of the company.
• Any other roles that may be assigned by the Management.

Requirements:

• Minimum of 10 valid years of working experience in Quality Assurance/Control or closely related field.
• Bachelor’s degree in Quality Assurance, Business or Statistics.
• Master Degree in relevant discipline or a MBA is an added advantage.
• Applicants must reside within Lekki and around Ibeju Lekki.