Job Summary

• We are seeking a highly skilled and result-driven General Manager to oversee three business entities operating within the Facility Management (Cleaning Services) industry and the Events and Gifting (Surprises & Gifts) industry.
• The ideal candidate will be responsible for managing all operations, driving profitability, and ensuring consistent service excellence across all entities.

Key Responsibilities

• Oversee the day-to-day operations of all three entities to ensure efficiency and growth.
• Develop and implement strategies that improve productivity, quality, and customer satisfaction.
• Supervise team leads and ensure alignment of business goals across all units.
• Monitor financial performance, budgets, and cost control measures.
• Drive marketing and business development initiatives to expand the company’s client base.
• Ensure all entities comply with company standards, policies, and statutory requirements.
• Oversee recruitment, training, and staff performance evaluation processes.
• Prepare regular business reports and present strategic insights to the Managing Director/CEO.
• Foster innovation and continuous improvement across business units.
• Represent the company professionally in all business dealings and partnerships.

Requirements and Qualifications

• Bachelor’s Degree in Business Administration, Management, or a related field.
• MBA or a professional certification in Management or Operations is an added advantage.
• Minimum of 5 – 7 years’ experience in business or operations management, preferably in Facility Management (Cleaning Services) and Events/Gifting industries.
• Proven ability to manage multiple business units and teams effectively.
• Strong financial, analytical, and leadership skills.
• Excellent interpersonal, negotiation, and communication abilities.
• Ability to work under pressure, multitask, and meet targets.
• High level of integrity, professionalism, and strategic thinking.

Core Competencies:

• Business Strategy & Execution
• Operations and Financial Management
• Staff Leadership and Development
• Client Relations & Business Expansion
• Performance Monitoring & Reporting
• Process Improvement & Compliance.