Front Desk Officer – Enugu

Job title: Front Desk Officer – Enugu

Company: ROYAL HOSPITAL LTD

Job description: Job Ad & Profile DescriptionPosition : Front Desk Officer – EnuguWe are looking for a Front Desk Officer.
Responsibilities :

• Assisting with administrative tasks
• Receives the guest and answers questions in person by telephone
• Provide client support services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain client focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Responds to inquiries and refers when necessary to the appropriate official or department.
• Prepares outgoing mail, sorts and distributes incoming mails.
• Utilize effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.
• Develop process improvements to enhance service efficiency and effectiveness.

Required profile for job ad : Front Desk Officer – Enugu

• Minimum of OND/HND in any discipline.
• Must be computer literate
• Must be proficient in typing
• Must have good communication and interpersonal skills
• Previous experience in a Secretarial position is an added advantage.
• Must be resident in Enugu.

Job criteria for job ad : Front Desk Officer – Enugu

• Job category : HR, training – Secretarial work, assistantship
• Industries : Event, receptionist – Secretarial work – Services other
• Employment type : Permanent contract
• Region : Enugu
• City : Enugu
• Experience level : Less than 2 years
• Educational level : HND
• Number of Position(s) : 1

• Assistantship
• Support
• HR Training
• Training

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Expected salary:

Location: Enugu, Enugu State

Job date: Tue, 22 Jul 2025 22:08:00 GMT