The Front Desk Officer serves as the first point of contact for visitors and clients, ensuring a welcoming and professional experience. The role is responsible for greeting guests, managing incoming calls, providing administrative support, and maintaining an organized and efficient front-office environment.

Responsibilities

• Greet and attend to walk-in customers and visitors warmly.
• Answer and route incoming calls professionally.
• Maintain a clean, organized, and welcoming front desk area.
• Provide basic administrative support including data entry and record-keeping.
• Manage customer inquiries and provide accurate information about the brand.
• Support appointment scheduling, event coordination, and internal communications.
• Monitor front office supplies and ensure timely replenishment.
• Represent the brand in a courteous and professional manner at all times.

Requirements

• Minimum of OND / NCE / HND in any discipline.
• Minimum: 1 – 2 years experience front desk officer.
• Proficient with Microsoft Office Suite and basic digital tools.
• Excellent verbal and written communication skills.
• Strong interpersonal and multitasking abilities.
• A well-presented, friendly, proactive, and dependable individual.
• Ability to handle tasks efficiently in a fast-paced environment.