Key Responsibilities

• Serve as the first point of contact for guests, ensuring a warm and professional welcome.
• Manage check-in and check-out processes efficiently.
• Handle guest inquiries, complaints, and requests with courtesy and promptness.
• Maintain accurate records of reservations, room availability, and guest accounts.
• Coordinate with housekeeping and maintenance teams to ensure apartments are guest-ready.
• Manage phone calls, emails, and other correspondence.
• Provide information about local attractions, services, and amenities.
• Uphold security and confidentiality standards at all times.
• Ensure the reception area is tidy, organized, and reflective of Aishar Residence’s brand.

Benefits

• Competitive salary and performance incentives.
• Opportunities for career growth in hospitality management.
• Supportive and collaborative work environment.