Job Summary

• We are looking for a proactive and reliable Assistant Manager to support daily operations in our fast food restaurant.
• The Assistant Manager will help oversee staff performance, customer satisfaction, inventory, and compliance with operational standards. This role is vital in ensuring smooth, efficient, and profitable restaurant operations.

Responsibilities

• Assist the Outlet Manager in the day-to-day running of the restaurant.
• Supervise staff to ensure excellent customer service and adherence to company standards.
• Train, coach, and motivate team members to achieve performance targets.
• Monitor food preparation and presentation to maintain quality and hygiene standards.
• Handle customer complaints and resolve issues professionally and promptly.
• Assist with scheduling, shift planning, and attendance management.
• Enforce health, safety, and sanitation guidelines.
• Maintain a clean and organized dining and kitchen environment.
• Support sales goals through upselling and promotions.
• Generate and submit reports on sales, expenses, staff performance.
• Stand in for the Outlet Manager when needed.

Requirements

• Minimum of OND/HND/BSc in Hospitality Management, Business Administration, or related field.
• 2 – 3 years of experience in a supervisory or managerial role in a fast food or hospitality environment.
• Strong leadership, communication, and interpersonal skills.
• Good knowledge of food safety, hygiene, and quality standards.
• Ability to manage and motivate a team effectively.
• Strong problem-solving skills and customer service orientation.
• Good organizational and multitasking abilities.
• Willingness to work flexible hours, including weekends and holidays.

Benefits

• Salary (100,000-150,000 Net)
• Staff meals
• Career development opportunities
• Supportive team and work environment

go to method of application »

Key Responsibilities

• Oversee day-to-day operations of the restaurant, ensuring efficient service delivery and customer satisfaction
• Manage and supervise restaurant staff, including recruitment, training, scheduling, and performance evaluation
• Maintain high standards of food quality, cleanliness, and customer service in line with company policies and health regulations
• Monitor inventory levels and coordinate with suppliers to ensure timely procurement of stock
• Prepare report and present to the management.
• Develop and implement policies to enhance productivity, staff engagement, and operational efficiency
• Ensure strict adherence to food safety, hygiene, and sanitation guidelines
• Address customer feedback professionally to maintain a positive brand image
• Collaborate with management to implement marketing and promotional strategies

Requirements

• Minimum of 3 years’ proven experience in a managerial role within the hospitality industry
• Previous experience in fine dining or upscale restaurant settings is highly desirable
• Strong leadership and team management skills
• Excellent communication, interpersonal, and organizational abilities
• Sound knowledge of restaurant operations, inventory, and reporting
• Proficiency in Microsoft Office Suite and restaurant POS systems
• High level of integrity, professionalism, and attention to details.

Benefit / Salary

• N200,000-N300,000 Net monthly
• Conductive Environment
• Free Meal