Mission Objective

• Research is a core component of EHA Clinics dedication to enhancing health care. Our Research team is on a mission to lead the way in medical research within Nigeria, aiming to significantly improve the health of Nigerians. We are committed to conducting pioneering research and translating these findings into practical benefits that enhance the daily lives of individuals. As an integral part of EHA Clinics, our team works to uncover new insights and solutions, ensuring that our research directly contributes to the organization’s overarching mission of delivering quality, accessible, and affordable health care.
• The medical consultant will work in the design and implementation of various research studies and projects at EHA Clinics. And through innovative research and collaborative partnerships, with the ultimate goal of improving research outcomes delivery. By integrating clinical expertise with cutting-edge research.

Duties And Responsibilities

 PURPOSE

• Develop winning grant applications and study proposals after reviewing RFPs and background literature.
• Prepare draft reports and high-quality manuscripts for publication in top-tier academic journals.
• Identify and develop data collection strategies. Create, test and refine clinical study protocols, workflow and related training material based on best practices and cutting-edge science.
• Provide clinical knowledge, perspectives and insights while preparing grant applications and project plans.

ENGAGEMENT

• Lead principal investigators in analyzing and interpreting results and writing discussion sections of manuscripts.
• Work closely with intramural and extramural colleagues to identify new research topics and funding opportunities.
• Meet with funders and investigators to prepare research implementation plans and protocols. Coordinate with external consultants as needed on projects.
• Assist in the creation of social media posts and stories to increase the visibility of the department in the local and professional community. Conduct outreach activities at universities and other suitable organizations to solicit new projects and staff.

DELIVERY

• Introduce streamlined methodologies for documentation, evaluation, monitoring, and reporting to enhance delivery timeframes while remaining responsive to client needs.
• Organize effective program monitoring ensuring delivery consistent with established timeframes.
• Prepare informed consent and ethics committee applications. And analyze electronic medical record data.
• Establish tools promoting the development and evolution of project outputs (proposals, reports, policy papers, concept notes, etc.) which ensure consistency in project outputs;

Targeted Specialized Knowledge

• Bachelor’s degree in medicine from a leading accredited university; a master’s degree in public health, biological science or a similar field or post-graduate education in addition to the MBBS is preferred.
• Authorship of peer-reviewed publications in high-quality journals is preferred.
• Demonstrable experience applying sound scientific principles and practices to a wide range of research fields.
• Excellent research experience.
• Willingness to travel up to 30% of the time as required.

Remuneration:

• EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

Key Areas of Note

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

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Mission Objective

• Clinical services operations department is responsible for the smooth running of the clinics, by providing support to the medical team to ensure the delivery of quality healthcare.
• The operations assistant manages appointment schedules for both the patient and doctor ensuring that patient wait times are kept at the minimum. They also provide information about the services and products of the Clinics when visitors make an enquiries as well as handling patient billing.

Duties And Responsibilities

PURPOSE

• Attends to patients at the clinic, triaging and classifying patients for optimal care create, update, and maintain low-level records and databases related to Odoo, EHA Care etc
• Ensuring the smooth running of the clinical operation in the clinics thereby encouraging a high patient flow and adherence to schedules.
• Sales of clinical products such as membership packages e.t.c
• Scheduling appointments and keeping track of patient wait time, Initiate prompt communication and reminders with patients on appointments through SMS, phone calls, emails etc

ENGAGEMENT

• Providing information about the services and products of the Clinics when visitors make an enquiry.
• Acts as liaison person between the patient and other departments. Resolving queries and requests from the patients to the laboratory, medical and pharmacy teams.
• Act as liaison officers between HMO clients and EHA Clinics; confirming patient eligibility, seeking approvals, pre-authorizations and service coverage enquiries from the HMOs.

DELIVERY

• Patient billing management- receipt of payments from clients and HMOs via various payment methods not limited to cash payments, bank transfers, POS e.t.c
• Supports managers and employees through a variety of tasks related to organization and communication
• Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Targeted Specialized Knowledge

• Minimum of one year experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company. Bachelor’s degree or an OND in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any management-related field.
• Remuneration: NGN 100, 000 Monthly Gross

Key Area Of Note

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills And Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

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