Position Overview

• The Operations Steering Support (OPSS) Specialist is responsible for supporting strategic and operational planning by providing insights into business performance, cost development, and forecasting.
• This role ensures financial transparency, accurate cost and KPI reporting, and supports leadership with data-driven decision-making across the Area.
• The Specialist works closely with Regional OPSS, Area Operations & Finance, and QSC colleagues to ensure performance is effectively planned, monitored, and continuously improved.

Key Responsibilities
Performance Management & Insights:

• Forecast key P&L elements on a monthly, quarterly, and annual basis.
• Translate business targets into operational KPIs by country/cluster.
• Analyze performance gaps against Budget, Plan, and Savings targets, and follow up with stakeholders.
• Collect and analyze Area-specific operational data for regional dashboards and scorecards.
• Provide forward-looking analytics with actionable recommendations to influence decision-making.
• Deliver insights on cost developments and proactively address potential issues.
• Support rollout and embedding of the Operating System on performance management in the Area and Region.

Cost Transparency & Control:

• Support cost modeling and forecasting in collaboration with QSC and Controlling.
• Develop and maintain terminal-level cost sheets to improve visibility of cost drivers.
• Monitor operational leading indicators influencing costs and drive performance management of unit costs.
• Support cost-saving initiatives, accurate accruals, and consistent cost categorization.

Data Management & Reporting:

• Act as a data steward within the Area – validate, test, and ensure data quality for cost and KPI reporting.
• Align with QSCs and Regional OPSS to maintain a unified “one set of numbers” approach.
• Contribute to a standardized KPI repository and link reporting to the budget process.
• Manage TRACO data updates and explain deviations on unit costs.
• Promote continuous improvement through best practice sharing.

Planning & Budget Support:

• Provide input during forecasting and budgeting cycles, validating assumptions where necessary.
• Track cost and operational performance against budget and communicate with stakeholders.
• Assist leadership with scenario analysis and strategic initiative planning.

Stakeholder Engagement & Execution Support:

• Act as a driver of engagement, energy, and continuous improvement in the Area.
• Liaise between Area, QSC, and Regional OPSS to ensure priorities are clearly implemented.
• Partner with procurement and operations on savings initiatives and KPI alignment.
• Participate in workshops, trainings, and best-practice sharing across regions.

Required Qualifications & Skills

• Bachelor’s degree in Business, Finance, Economics, Engineering, or related field.
• 2–5 years of experience in planning, financial analysis, cost control, or operational reporting.
• Experience with SAP, Power BI, or advanced Excel-based reporting preferred.

Application Closing Date
30th November, 2025

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