Job Description

• We are seeking a proactive and results-driven Sales Executive to join our sales team. The ideal candidate will be responsible for generating revenue by prospecting and securing new business opportunities, as well as nurturing relationships with existing clients. As a Sales Executive, you will play a crucial role in driving sales growth and achieving targets, while upholding the standards of quality and service that define the Accor experience.

Key Responsibilities

• Identify and pursue new business opportunities through proactive prospecting and lead generation activities.
• Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other stakeholders in the hospitality industry.
• Conduct regular sales calls, meetings, and presentations to promote our property’s facilities and services.
• Collaborate with the sales team and other departments to develop customized proposals and packages tailored to meet the needs of clients.
• Negotiate contracts, pricing, and terms with clients to maximize revenue and profitability.
• Keep abreast of market trends, competitor activities, and industry developments to identify opportunities for business growth.
• Prepare and maintain accurate sales reports, forecasts, and pipelines to track performance against targets.
• Represent the brand with professionalism and integrity at industry events, trade shows, and networking functions.
• Uphold the highest standards of customer service and satisfaction to ensure a memorable experience for our guests.
• Support the sales managers and directors as needed with following up on leads, preparing sales reports, drafting proposals.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Strong communication, negotiation, and interpersonal skills.
• Excellent presentation and persuasion abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office applications.
• Knowledge of the local market and industry trends is an advantage.

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Job Description

What is in it for you:

• Grow your career while achieving optimal work life balance
• Join an engaging culture, an excellent team, and a property with a long history of success
• Opportunity to develop your talent and grow

What You Will Be Doing
Leading and managing all aspects of the Front Office Department while creating a positive and engaging culture.

• Ensure all service standards are followed with friendly and engaging service, actively seeking guest satisfaction and colleague feedback.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Assist in recruitment, regular training, counseling and re-coaching to ensure consistency of service standards.
• Participate in the Manager on Duty Program including property Emergency Response and Safety programs, insuring training and compliance with safety procedures

Qualifications

To be successful in this role you will have:

• Minimum 2+ years experience at a supervisor level within a Hotel environment, with a 100 room capacity or more.
• Exceptional people management skills, with the ability to lead and motivate a diverse team
• Excellent written and verbal communication skills.
• Exceptional customer service skills and an unwavering positive attitude.
• Proficiency in the use of the Opera Software
• A passion for delivering exceptional, pro-active customer service.
• Excellent written and verbal communication skills
• Availability to work a variety of shifts, including weekends and public holidays if required.

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