Responsibilities Include:

• Develop and maintain an up-to-date Fraud Rule Book comprising of regulatory and industry requirements.
• Conduct Fraud Risk Assessment in collaboration with the Operational Risk Management and Fraud Operations teams and develop measures to mitigate identified risks.
• Design and maintain a fraud loss and recovery database across Business groups and product/service lines.
• Keep abreast and maintain a collaborative relationship with regulators, peer industry players, Card Schemes, and Law Enforcement Agencies and fraud risk industry forums to help detect and mitigate fraud.
• Provide Fraud Risk Advisory services including developing Fraud Scenarios for new and existing products and services.
• Collaborate with Fraud Operations to develop to drive standardization, automation and process improvement initiatives, review application User Access Matrix for applicable fraud solutions.
• Review and ensure blacklisted profiles – Merchants, Cardholders – are updated and set fraud, Transaction and Merchant Categorization Limits in line with business risk and fraud appetite.
• Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agreed appetite.
• Develop monthly, quarterly, and ad-hoc fraud risk analytics reports.
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Ensure confidentiality of all information collected during investigation.
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Act quickly and decisively when Fraud become apparent and ensure it is addressed within an appropriate timeframe and escalated appropriately to mitigate loss of fund.

Requirements

Education/Qualification

• A Bachelor of either Finance, Business Administration, Economics, or any related field.

Experience

• A minimum of 5 years of experience in Fraud Risk.

General Knowledge and Skills

• Strong analytical and problem-solving skills.
• Experience in fraud detection and prevention.
• Knowledge of fraud investigation techniques and procedures.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively with others.
• Proficiency in Microsoft Office and other relevant software.