About The Role

As a Fraud Investigations & Recovery Officer, you would:

• Conduct in-depth analysis of suspicious transactions, including fraudulent inflows, outflows, and unauthorized activities, using transaction patterns, KYC details, and historical fraud reports.
• Review flagged accounts, place liens on fraudulent transactions, and ensure compliance with regulatory and legal requirements for sustaining restrictions.
• Work with the legal team to process court orders, counter-court orders, and regulatory requests from the CBN, EFCC, NDIC, and NPF, ensuring the proper handling of fraud-related cases.
• Assists in recovering fraudulently transferred funds, escalates confirmed fraud cases to the Fraud Recovery Team, and collaborates with banks to pursue reversals.
• Continuously review high-risk transactions and accounts, blacklists or watchlists of fraud-linked BVNs, and recommends improvements in fraud detection strategies.
• Ensure compliance with financial regulations, document findings, prepare reports on fraud trends, and provide insights to strengthen fraud prevention measures.
• Collaborate with internal teams, educate stakeholders on fraud risks, and provide training on emerging fraud patterns and mitigation strategies.

Qualifications

• Bachelor’s degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics). Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience

• 2 – 4 years experience in transaction monitoring, customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage.

Competencies

• Strong understanding of payment transaction trends and account statement analysis.
• An excellent team player, target driven, and highly motivated.
• Excellent analytical and problem-solving skills.
• Excellent understanding of transaction routing and processing.
• Strong verbal, speaking and written communication and interpersonal skills.
• Excellent time management skills
• Knowledge of banking or FinTech industry regulations or standards may be necessary.