Key Responsibilities:

• Oversee the routine maintenance, repairs, and licensing of the entire delivery fleet (bikes.).
• Plan and optimize daily delivery routes using logistics software to minimize delivery time and cost, especially for time-sensitive, perishable goods.
• Manage the scheduling and dispatch of drivers/riders from the hub for last-mile delivery. Recruit, train, and supervise a team of drivers, riders, and dispatch personnel.
• Ensure proper handling and loading of baked goods, strictly maintaining the cold chain or specific temperature requirements during transit to prevent spoilage.
• Coordinate with the hub supervisors to ensure orders are ready and accurately matched for dispatch.
• Track key performance indicators (KPIs) like On-Time Delivery (OTD), delivery success rate, and logistics costs per order.
• Develop and implement standard operating procedures (SOPs) for all logistics functions to improve efficiency and reduce errors.
• Manage relationships with external equipment providers, mechanics, and fuel suppliers as needed.

Educational Qualification

• Minimum: Bachelor’s Degree or Higher National Diploma (HND) in: Logistics & Supply Chain Management, Business Administration, Transport Management, Operations Management, or any related field.