Jobs

Customer Service Representative (Sales Representative) at FMR AGENCY

  • Job Type Full Time
  • Qualification BA/BSc/HND , OND
  • Experience 2 – 3 years
  • Location Oyo
  • City Ibadan
  • Job Field Customer Care&nbsp

Customer Service Representative (Sales Representative) at FMR AGENCY

Customer Service Representative (Sales Representative)

About the Role

  • We are seeking a customer-focused and detail-oriented Sales Representative/Customer Service Officer to join our team. The ideal candidate will be responsible for attending to walk-in customers, managing stock, and ensuring excellent customer experiences both in-store and over the phone. This role also requires close collaboration with the social media/content team to align offline sales with online promotions.

Key Responsibilities

  • Attend to walk-in customers and guide them through their purchases.
  • Provide excellent customer service to both in-store and phone inquiries.
  • Inspect and verify the condition of new stock upon arrival.
  • Arrange stock and maintain display shelves in line with company standards.
  • Maintain accurate inventory and stock level records.
  • Ensure proper handling and storage of electronics and accessories.
  • Collaborate with the social media/content team to align sales with online campaigns.
  • Monitor stock to prevent mismanagement or loss.

Requirements

  • Minimum of National Diploma (ND) or equivalent.
  • 2–3 years’ proven experience in sales, customer service, or inventory management.
  • Strong communication and interpersonal skills.
  • Basic computer literacy.
  • Trustworthy, reliable, and detail-oriented.
  • Ability to multitask and work in a fast-paced environment.
  • Must live in Bodija or it environ.

Compensation
N100,000 Monthly

Method of Application

Interested and qualified candidates should send their CV to: hr@fmragency.com using the job title as the subject of the email.

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