Job Summary:

• The Corporate Sales Trainee Associate is responsible for managing assigned business portfolio, including prospective accounts within the territory/region. Responsible for revenue protection, secures new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory/region portfolio. Aside from revenue drive, he is meant to ensure an excellent client experience / service delivery satisfaction at all times.

Responsibilities:

• Agreed revenue targets are met within defined timeframes; structured plan created and followed through to achievement of targets.
• Manages and oversees the different account within territory/region portfolio
• Drive self to achieve set cold call targets 100% completion of signed SLA’s and JCC’s.
• All clients are transitioned smoothly to the relevant account Team
• Deliver excellent customer relationships
• Ensure all customers complaint are logged with support and are quickly resolved, work with support to deliver on our SLA’s
• Ensure that new business with existing customers are quickly provisioned within agreed timeframe
• All clients are transitioned smoothly to the relevant account team
• Deliver excellent customer relationships
• Ensure all customers complaint are logged with support and are quickly resolved, work with support to deliver on our SLA’s
• Ensure that new business with existing customers are quickly provisioned within agreed timeframe

Qualifications and Experience:

• B.SC Engineering / Computer Science / Marketing / Sales / related disciplines
• 0-2 years post NYSC
• Post NYSC industry experience at the minimum
• Good Microsoft office suite competence, CRM competence
• Intellectual, analytic & creative ability to learn quickly and propose innovative solutions
• Strong communicators who work well within a team
• Excellent communication ,interpersonal, problem solving & multi-tasking skills