Role Description

• We’re looking for a qualified and experienced Medical Doctor (MBBS) to join our team and manage the day-to-day clinical operations of our telemedicine platform at MB&O Healthcare Services Limited.
• As Clinical Manager, you will play a crucial role in delivering virtual care, overseeing medical protocols, and ensuring that our patients receive high-quality, compliant, and compassionate healthcare on our platform.

Key Responsibilities:

• Conduct virtual consultations via video, phone, and chat on the MB&O Telemedicine platform.
• Provide medical advice on disease prevention and lifestyle management.
• Review patient medical records for accurate clinical assessments.
• Order and interpret lab tests within the scope of the patient’s coverage; escalate exclusions to your line manager.
• Ensure strict compliance with telemedicine guidelines and medical regulations.
• Counsel patients on preventive care, vaccinations, and health screenings.
• Educate patients on available treatment options and procedures based on their benefit plan.

Requirements:

• MBBS or equivalent medical qualification
• Previous experience in clinical practice and/or healthcare operations
• Strong communication and organizational skills
• Ability to lead clinical teams and improve care delivery
• Interest in digital health and telemedicine is a plus