- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 4 years
- Location Lagos
- Job Field Project Management 
Client Service / Project Manager at Oaklands & Johnson Limited
Client Service / Project Manager
Job Description
- Proposals and activation mechanics development, including field implementation.
- Preparation of proposals and presentations.
- Prepare event and activation and other event-related proposals and budget.
- Execute activation and other related projects.
- Retention of clients and revenue maximization.
- Vendor management – activation buses, props etc
- Recruitment of competent teams for BTL activation and events – brand ambassadors, Ushers, Compere etc.
- Participates in strategy discussions in setting a bulls-eye target for clients and agency.
- Engage in proactive thoughts and generate new ideas for clients.
- Provide timely follow-up on all relevant inquiries.
- Manage both existing and new accounts with the same professionalism.
- Understanding clients’ requirements and strategizing on how to meet clients’ needs.
- Discuss alternative marketing, promotion, and communication strategies with the client.
- Ensure agency profitability.
- Training of BA’s and communicating the brands’ personality efficiently.
- Liaise with all internal departments, approved vendors, and service providers to ensure the smooth flow of all assigned projects.
KPI
- Ensure flawless BTL activations and events.
- Ensure the activation budget is accurate ensuring agency profitability.
- Must actively participate in brainstorming sessions.
- Ensure the agency exceeds client’s expectations on all projects.
- Ensure reports get to a client on time with zero error tolerance.
- Ensure all activations go smoothly and successfully.
- Ensure work is done within budget.
- Ensure safety of all field staff during activation.
- Ensure BAs are properly briefed and represent the brand effectively.
- Understand clients’ objectives and collaborate with the marketing team to develop and implement effective marketing strategies.
- Provide regular updates to clients on project progress and results.
- Stay informed about industry trends and developments to provide valuable insights to clients.
- Working in partnership with the ATL, BTL, and Digital team, developing creative direction and experiential engagement ideas to meet clients’ objectives.
Requirements / Experience
- HND / B.Sc Degree in Marketing, Business Administration or related field.
- 2 – 4 years relevant work experience.
- Proven experience in client service or account management roles.
- Strong leadership and team management skills.
- Exceptional communication and interpersonal skills.
- Problem-solving and conflict resolution abilities.
- Customer-centric mindset and a dedication to client satisfaction.
- Excellent organizational and time management skills.
- Networking skills
- Excellent analytical skills and the ability to do market research.
- Female candidates are advised to apply only.
- Experience working in an advertising agency is very key.
Remuneration
Very attractive with competitive benefits.
Method of Application
Interested & qualified candidates should send their CV to: careers@oaklandsandjohnson.com using Job Title as the subject of the email.
Note: Both Genders can apply.
Leave a Comment