Responsibilities
Invoicing & Revenue Assurance:

• Prepare and validate invoices for cargo handling, storage, and related terminal services in line with approved tariffs and agreements.
• Ensure that billing is accurate, timely, and aligned with service delivery records.
• Monitor all cargo deal entries and reconcile discrepancies with relevant departments.
• Collaborate with the finance and commercial teams to ensure all revenue is captured and accounted for.
• Address client queries related to invoices and provide clarification where necessary.

Cargo Deal Management:

• Maintain up-to-date records of all cargo-related transactions, contracts, and service levels.
• Coordinate with shipping lines, freight forwarders, and internal stakeholders to confirm service deliveries.
• Track and report on cargo volumes, billing trends, and performance against commercial targets.

Terminal Coordination Support:

• Liaise with terminal operations and control teams to ensure alignment between cargo movement and invoicing.
• Assist in ensuring that terminal services related to cargo are performed in accordance with contract terms and agreed KPIs.
• Ensure that cargo movement documentation (e.g., manifests, gate-in/gate-out records) is accurate and supports invoicing.

Compliance & Reporting:

• Ensure compliance with industry regulations, internal SOPs, and client agreements.
• Generate periodic reports on cargo deal invoicing status, revenue assurance metrics, and outstanding accounts.
• Support internal and external audits as required.

Requirements & Qualifications

• Bachelor’s Degree in Business Administration, Accounting, Maritime Studies, Logistics or related field.
• 3 – 5 years of experience in terminal operations, shipping, or invoicing roles within the maritime or logistics industry.
• Strong knowledge of cargo billing processes, port tariffs, and shipping documentation.
• Proficient in Microsoft Excel and ERP/terminal billing systems (e.g., Navis, SAP, TOS).
• Excellent attention to detail and analytical skills.
• Strong communication and interpersonal abilities.