Core Purpose

• Lead the Abuja branch to achieve revenue growth, operational efficiency, and customer satisfaction while managing business, technical, and administrative functions.

Scope

• Regional (Abuja and Northern Nigeria) – covering physical and institutional client acquisition, project execution, and branch operations.

Responsibilities
Business Development & Sales:

• Drive sales and business growth by identifying, prospecting, and converting new clients across target sectors.
• Develop and execute go-to-market strategies to expand the company’s presence in Abuja and Northern Nigeria.
• Maintain strong relationships with existing customers while exploring new partnership opportunities.
• Conduct regular market research and competitor analysis to identify emerging opportunities.

Branch Leadership & Management:

• Lead branch operations and ensure seamless coordination between business development, technical, and administrative functions.
• Supervise and motivate team members to achieve individual and collective performance goals.
• Carry out branch-level administrative responsibilities, ensuring compliance with company policies and procedures.
• Prepare and submit periodic performance and operational reports to the Head Office.

Technical Coordination:

• Lead and coordinate the activities of the technical team to ensure timely delivery of projects and customer satisfaction.
• Monitor project performance, customer feedback, and service quality.
• Collaborate with the technical department at Head Office for project planning and execution support.

Financial & Strategic Accountability:

• Monitor branch revenue, costs, and profitability; recommend and implement improvement initiatives.
• Support the Head Office in developing annual budgets, forecasts, and performance targets.
• Uphold company standards of operational efficiency, ethics, and customer service.

Key Performance Indicators (KPIs)

• Monthly and quarterly sales target achievement by branch and product line.
• Number and value of B2B and institutional deals closed.
• Growth in qualified leads generated (offline and digital).
• Customer satisfaction and retention scores.
• Branch profitability and cost-to-income ratio.
• Accuracy and timeliness of sales and operational reporting to the Head Office.
• Project delivery turnaround time and service quality.
• Staff performance and branch operational efficiency levels.

Qualifications & Requirements

• B.Sc. or HND in Business Administration, Marketing, Engineering, Management, or related field.
• 3 – 5 years relevant experience in business development, sales, or branch operations, preferably in manufacturing, engineering, or industrial services.
• Demonstrated leadership ability with experience managing technical or sales teams.
• Strong organizational, communication, and analytical skills.
• Proficiency in Microsoft Office Suite and CRM/ERP tools.
• Proximity to the Abuja branch will be a key consideration for selection.

Key Competencies:

• Leadership & Team Management
• Business Development & Sales Execution
• Customer Relationship Management
• Analytical & Reporting Skills
• Operational and Administrative Efficiency
• Technical Coordination & Problem Solving

Additional Information:
Collaboration:

• Cross-functional: Strategy, Finance, Technical, Production, and Customer Service Teams at Head Office.
• Travel: Moderate (client meetings, regional oversight, and project supervision).
• Success Traits: Entrepreneurial mindset, leadership, execution-focused, customer-oriented, results-driven, and team motivator.