Summary

• The Business Analyst Manager is responsible for leading a team of Business Analysts to identify, analyze, and implement data-driven solutions that optimize business processes, enhance operational efficiency, and support strategic decision-making.
• The role demands strong analytical expertise, leadership ability, and a solid understanding of retail operations and market dynamics.
• The ideal candidate will drive continuous improvement initiatives, ensure effective requirements management, and promote data accuracy and innovation in business analysis practices.

Key Responsibilities

• Leadership & Team Management.
• Strategic Alignment & Business Understanding.
• Requirements Management & Process Improvement.
• Data Analysis & Reporting.
• Project Management & Implementation.
• Vendor Management & Technology Evaluation.
• Innovation & Best Practices.

Experience & Qualifications

• Bachelor’s Degree in Business Administration, Statistics, Information Technology, or a related field (Master’s preferred).
• 3 – 5 years experience as a Business Analyst, with at least 3 years in a managerial role.
• Experience in the retail industry is highly preferred.
• Certification in Business Analysis (e.g., CBAP, CCBA).
• Project Management (PMP) is an added advantage.

Skills & Competencies:

• Leadership & Management.
• Analytical & Problem-Solving.
• Communication & Interpersonal.
• Retail Industry Knowledge.
• Business Process Improvement (Proficiency in Lean and Six Sigma methodologies).
• Requirements Management.
• Data Analysis & Reporting.
• Project Management.
• Technical Acumen (Familiarity with ERP, CRM, and POS systems).