- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 5 – 8 years
- Location Lagos
- City Lekki
- Job Field Sales / Marketing / Retail / Business Development
Branch Sales / Operations Manager at Rossetti Tiles Limited
Branch Sales / Operations Manager
Job Description
- Generate revenue and profit for the business by marketing all company products and services towards delivering on set revenue targets.
- Grow customer base, sign on new customers and increase business from existing customers.
- Sell entire range of company products to walk-in customers as well as through marketing.
- Manage the operations of the branch.
Detailed Responsibilties
- Identify and visit prospective customers to pitch company products (tiles and other building finishing products) and generate sales revenue (through cold and warm calling).
- Follow up on sales leads from existing or new customers and generate revenue to meet assigned targets.
- Build a sales pipeline to ensure a constant stream of sales.
- Achieve set monthly sales and revenue targets for the branch.
- Create & maintain database of all customer categories – architects, contractors, engineers’ contacts who could benefit from the company’s business.
- Regular marketing visit to building construction sites to liaise with architects, contractors and building engineers.
- Respond and follow up on customer enquiries that originate through phone calls, social media, etc and resolve any customer issues.
- Promptly process all received customer orders following confirmation of order through payment.
- Monitor and thoroughly check all customer orders to ensure accuracy.
- Deliver technical presentations on company products; demonstrating how the products will meet client needs.
- Provide pre-sales technical assistance and product education where and when necessary.
- Generate proposals or tenders according to client’s specifications when required.
- Generate accurate cost calculations to provide customers with quotations.
- Negotiate terms of an agreement with a view to closing sales.
- Create invoices, receipts and delivery notes accurately for every transaction.
- Deliver post-sales services to ensure client satisfaction.
- Prepare and submit periodic sales, calls and marketing reports.
- Track competition product pricing & strategies towards achieving improvements in competitiveness.
- Attend and represent the company at trade shows, conferences and other marketing events;
- Liaise with other members of the office team across stations to meet company objectives.
- Prepare Weekly and Monthly Reports and send as required.
- Manage day to day operations of the branch.
Required Skills and Experience
- HND or University / MSc Degree in any Management or Social Science course
- 5 – 8 years experience in sales(Experience in the Building materials or Construction or Related industries will be an added advantage).
- Strong interpersonal skills and confident.
- Smart, intelligent, mature and hardworking.
- Ability to think through instructions and improve on same for best possible outcome.
- Ability to express self and speak confidently, including command of English.
- Ability to speak 2 – 3 Nigerian languages would be an added advantage (including Yoruba)
- Candidates should preferably live in the Lekki or Ajah environs.
Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: rossettitiles@yahoo.co.uk using “BRANCH SALES/OPERATIONS MANAGER” as the subject of the mail.

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