Job Summary:

• The Hotel Bartender is responsible for preparing and serving beverages to guests in a professional and friendly manner. This role includes creating classic and innovative drinks, maintaining cleanliness and inventory, and providing a high-quality bar experience that enhances guest satisfaction and hotel reputation.

Key Responsibilities:

• Mix, garnish, and serve alcoholic and non-alcoholic beverages
• Maintain knowledge of cocktails, spirits, wines, and local beverage trends
• Upsell and recommend drinks based on guest preferences
• Ensure responsible alcohol service and verify guest age when necessary
• Greet guests and create a welcoming atmosphere
• Take drink and snack orders, and ensure timely service
• Handle guest complaints or concerns with professionalism
• Engage with guests to provide a personalized experience
• Maintain cleanliness of the bar, glassware, and equipment
• Clean and restock bar at the end of each shift
• Monitor inventory levels and notify management of low stock
• Assist with bar orders, deliveries, and stock rotation
• Operate the point-of-sale (POS) system
• Process payments accurately and issue receipts
• Reconcile cash drawer at the end of shift

Qualifications & Skills:

• High school diploma (SSCE) or equivalent
• Proven experience as a bartender (hotel or high-end bar experience is a plus)
• Knowledge of mixology and drink presentation
• Excellent customer service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Familiarity with POS systems