Responsibilities

• Assist and manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with other courier services and customers.
• Provide exceptional customer service to customers and couriers.
• Solve customer and courier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their workspace as well as computer software programs.

Requirements

• Interested candidates should possess a B.Sc Degree / HND Qualification.
• Male / Female corp member needed for this role
• Corp member must be serving in Lagos
• Proximity to the place of work is an added advantage
• Must have good communication skills
• Must be between 21 – 26 years.