Purpose of Role

• To provide dedicated support to job-seekers in preparing and applying for roles, enhancing their CVs and applications, and managing relationships with stakeholders (employers, training providers, referral agencies) to improve employment outcomes.

Key Responsibilities

• Meet one-to-one with clients to assess their skills, experience, career goals and job search needs.
• Review, revamp and tailor CVs, cover letters and application materials so they align with roles and employer expectations.
• Support clients with job search strategies, sourcing suitable vacancies, and completing applications.
• Prepare clients for interviews (mock interviews, feedback, confidence building).
• Act as a point of liaison between clients, employers and partner organisations: managing expectations, feedback loops and follow up.
• Maintain accurate records of client progress, job applications, outcomes and stakeholder interactions.
• Monitor and report on success metrics (e.g., number of applications submitted, interviews secured, placements achieved).
• Participate in team meetings, contribute to continuous improvement of service delivery and share best practice.

Requirements

• Candidates should possess relevant qualifications with experience.