Jobs

Deck Sales Lead at Club Concierge Africa

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 – 5 years
  • Location Lagos
  • Job Field Sales / Marketing / Retail / Business Development&nbsp

Deck Sales Lead at Club Concierge Africa

Deck Sales Lead

Responsibilities
Sales Presentations and Demonstrations:

  • Lead by example by conducting effective sales presentations to prospective clients, showcasing the benefits and features of the company’s products and services.
  • Provide demonstrations and answer client questions to address concerns and objections.
  • Mandatory Participation in sales meetings, regular training sessions, and professional development activities.

Closing Sales:

  • Negotiate terms and close sales deals, ensuring that client needs and expectations are met.
  • Prepare and process sales contracts and related documentation.

Client Relationship Management:

  • Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
  • Follow up with clients post-sale to ensure they are satisfied with the product/service and address any issues or concerns.

Sales Strategy and Planning:

  • Implement sales strategies provided by the senior management to achieve or exceed sales targets.
  • Identity sales opportunities by communicating effectively to the Deck Team.
  • Report trends (either positive or negative) to senior management for cohesive decisions and outlook in ensuring smooth operations.
  • Project Individual deck monthly sales revenue while collaborating with the Head of Sales on how to achieve this effectively.
  • Analyze market trends and competitor activities to identify opportunities for growth and effectively communicate with the senior management.
  • Set clear sales goals and objectives for your sales team.

Team Leadership and Development:

  • Mentor sales representatives to build a high-performing sales team.
  • Conduct weekly performance evaluations and provide constructive feedback to senior management.
  • Foster a positive, highly competitive and motivating work environment.
  • Organize and lead daily pre-sales (motivation) and after-sales (applaud, correct, and train) meetings sessions.

Customer/Member Relationship Management:

  • Develop and maintain strong relationships with key clients and prospects.
  • Ensure high levels of customer and member satisfaction by addressing client needs and concerns promptly.
  • Oversee the entire sales process, from telemarketing to closing deals within Individual deck parameters.

Performance Monitoring and Reporting:

  • Monitor sales team performance and track Individual sales representatives and T.O.’s key performance indicators (KPIs).
  • Prepare and present regular sales reports to senior management.
  • Identify areas for improvement and implement corrective actions.

Collaboration and Coordination:

  • Work closely with the telemarketing team to ensure quality leads, timely tours and feedback on customer-booker conversations (positive and negative).
  • Coordinate with other departments such as Telemarketing, administration, Contracts, finance, and operations to ensure smooth sales support and processes.
  • Represent the company at industry events, trade shows, and networking functions.

Compliance and Ethics:

  • Ensure all sales activities comply with company policies, industry regulations, and ethical/honest standards.
  • Promote a culture of integrity and ethical behavior within the sales team.

Requirements

  • Candidates should possess a Bachelor’s Degree with 2 – 5 years work experience.

Method of Application

Interested and qualified candidates should send their Applications / CV to: career@clubconcierge.com using the Job Title as the subject of the mail.

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