Responsibilities:

• Monitor and manage daily computer operations, network systems, and server.
• Serve as the primary liaison between BlackPride YYC and Syxlabs
• Manage and oversee all IT operations for BlackPride YYC.
• Provide prompt resolution for all technical issues and support requests
• Ensure proper operation of software applications, hardware, and other technology tools used by the organization.
• Ensure IT policies, security protocols, and procedures are followed.
• Assist in system upgrades, software installations, and configuration updates.
• Maintain accurate records of system activities, incidents, and resolutions.

Qualifications:

• BSc in Computer Science, Information Technology, or a related field.
• 1-3 years of experience in IT operations or system support
• Experience with Windows/Linux server environments is a plus.
• Excellent problem-solving skills, with a creative and methodical approach
• Effective communication and collaboration skills
• Self-starter, able to work independently without much supervisio